Contact information
Contact Us
We're here to help. If you have any questions, concerns or feedback, please don't hesitate to get in touch with us.
Website
Customer Service Hours
Monday to Friday: 9:00am – 6:00pm (AEST) Saturday: 9:00am – 5:00pm (AEST) Sunday: Closed
Response Time
We aim to respond to all enquiries within 1–2 business days.
Returns & Orders
For all questions relating to returns, refunds, exchanges or order status, please email us at info@ivory-canberra.com with your order number and we will assist you as soon as possible.